We have been working with Cowens for a number of years, and our account handler has a vast understanding of our business, he has always taken the time to give the personal approach and find out what we do and what we have been up to. Nothing is ever too much for the team at Cowens when it comes to finding the right solutions for our business. As a business, we cover a lot of sectors and activities so insuring us was always going to be a challenge but nothing was ever too much for Cowens, the team always go out of their way to ensure our policies are correct and at a competitive price. The general servicing of the accounts team and claims service/team is second to none. Three Shires would highly recommend Cowens.
Three Shires Ltd
Cowens make insurance simple – no jargon, just common sense, and relevant advice.
We have been a client of Cowens for many years. Earlier this year we had an incident, where one of our operatives caused fire damage at a contract site. This was a serious issue and we had to take decisive action. Our Insurers refused to pay any of our claim, because they said that we had not done what we should have done, in terms of some conditions on the policy. We strongly refuted their position. Cowens made representations to our Insurers and as a result, they decided to overturn their original decision and pay our claim in full. We were very happy with this outcome and would endorse Cowens claims service.
Marine and Fabricating Engineers
I would like to take this opportunity to commend you and everyone at Cowens who have been involved with reviewing and arranging our insurance cover. Our business and the insurances are complicated so attention to detail is essential to ensure that we are not left exposed. We need professionals who can take the time to gain an understanding of our business and make educated recommendations for our insurance requirements. Since 2016 when we initially moved our insurances to Cowens, everyone involved has demonstrated the highest standard of on-going after sales service and support. While also making substantial savings you have provided us with the peace of mind that our insurances have not only been arranged on the correct basis, but you have taken the time to ensure that we are complying with the terms and conditions of the policies we currently have in place. We are confident that Cowens have proved to be the right broker for our business, which subsequently led us to the signing of the three-year deal at the last renewal.
Please convey our gratitude to everyone involved at Cowens on our behalf. Well done, keep up the good work!
We’ve dealt with Cowens for a number of years, and the team are friendly and easy to deal with.
Any queries that we have are dealt with promptly and efficiently, and we are always guided through any new red tape thrown up by the red tape specialists, to ensure that we are compliant with it.
Cowens actively look to get the best terms and pricing for us to match our specific requirements and are happy to recommend them as a business partner for industry.
Strata Designs Ltd
We at Christian Wiles Hairdressing Ltd are more than happy with the service Cowens provides us with. Nothing is too much trouble; they always manage to get the best deal and insurance coverage for our hairdressing salon. If there are any queries concerning the insurance, it is always dealt with swiftly and with no problems. Highly recommended.
Christian Wiles Hairdressing Ltd
We have worked with the team at Cowens for a number of years from the initial construction stage of our plant through to it becoming operational. The process of what we do is fairly unique and involves a lot of R&D work. Cowens from the start took the time to understand what we were looking to do and recommended various insurance solutions for our risks. Our insurance requirements have changed during the course of the development of our site and Cowens have always been able to address these matters and modify our insurance program to suit our changing requirements.
We have built a strong relationship with the team at Cowens over the last few years and like the personal and attentive service they provide. They have been with us on every step of our journey.
We changed to Cowens for all our insurance needs a couple of years ago and have not looked back. The team at Cowens have taken their time to understand our business needs and to find the right insurance policies to fit our purpose, and in doing so, we have made a saving. There was no hard sell from them, and they are always happy to help address any questions we have.
I’m just taking the time to email and thank you for the excellent service you and your team have provided during our recent insurance annual review. Due to the high level of service we have received from Cowens I am happy to give you the go-ahead to provide our company vehicle insurance too and recommend you and your team to any prospective customers.
Lawrence Cleaning Services