There’s no need to take our word for it, be thorough, here are some testimonials and case studies
“Cowens Advice Saved Our Business”
“Cowens attention to detail is really impressive. As a business specialising in events organisation, there are a myriad of things that can go wrong… Poor weather especially. Last year Cowens suggested we reconsider our existing cover due to exposure. Thankfully we took their advice. During the year we had two significant claims, which were settled promptly and with minimal fuss. On reflection, I realised that our old programme would have been insufficient and had we still been exposed, our business would just not have survived”.
Mark Hulme - Managing Director – Living Heritage Event Hire Services Ltd
“A £2 million Claim One Month… Settled the Next”
“When you experience a significant claim, you realise how valuable a good broker is. Following a factory fire caused by vandalism we were on our knees. It was a business critical matter that the claim be settled fully and quickly. Cowens blew us away with their professional approach; attention to detail and genuine desire to support. Imagine our delight in receiving a settlement the month following. It’s a true testament to Cowens approach, they really did deliver survival capability to us”.
Ian Wilson - Director – A R Wilson Packaging (Nottm) Ltd
“Out With Exposure… In With Survival Capability”
“After being introduced to Cowens by our bank manager, we quickly realised just how exposed our existing programme of cover had left us. In fact, as a result we lost all confidence in our existing insurance broker. Agreed, our requirements might be considered fairly complex, but you do expect the right advice.”
“Our business interests include property, crane hire, metal recycling and even a fishing lake. The most impressive thing about Cowens was the depth of knowledge and expertise they demonstrated. They really got under the skin of our business and came up with a programme that gives exactly the protection we need… It’s a great example of Cowens approach to survival capability.”
Sharon Allsop - Director – Chris Allsop Holdings Ltd
“A Stronger Business… Thanks to Cowens”
“Having dealt with my previous broker for a number of years, we had an ongoing possible liability claim that was going nowhere. Even though it was not their responsibility, Cowens investigated and got to the bottom of the situation. As a result I appointed Cowens”.
“They completed a thorough review of my Insurance arrangements and redesigned certain areas of cover to plug gaps. I now have a much stronger programme of Insurance and am convinced we are far better placed to survive a major loss”.
Keith Sykes - Managing Director – 5 Star Cases Ltd
“The Speed of Claims Handling is Really Impressive”
“Since appointing Cowens we have built very strong relationships with the team handling our account. Due to the nature of our business we have a certain amount of Motor claims and Transit claims each year and a speedy resolution of these is essential. Cowens dedicated claims handler is always on hand to ensure any claims made happen quickly and smoothly”.
“Cowens have worked pro-actively with us. They are not just about taking a premium and dealing with claims as and when they occur. They genuinely care about our business and have made recommendations to improve our cover and reduce costs”.
Phil Pugsley - Director - S & J European Haulage Ltd
“Robust, Suitable and Cost Effective”
“When we moved from being part of an international business to a privately owned business, we believed that our insurance cover was comprehensive and robust. However, after an introduction to Cowens, we soon realised that there were areas of poor cover that did not suit our local needs. Today thanks to Cowens we have a robust insurance programme tailored to our needs and the good news is that it is costing us less than it did with our previous brokers.”
Stephen Derbyshire - Managing Director – United Agri Products Ltd
“We Like Cowens… They Go the Extra Mile”
“Due to rapid growth our insurance requirements are regularly changing. The team at Cowens have consistently advised us of exposures and always found solutions to protect us”.
“In fact, when experiencing difficulties obtaining compensation following damage to our Car Park by a contractor’s lorry, Cowens stepped in ‘to see if they could assist’. The speed they negotiated a settlement with the contractors insurance company was really impressive and a real testimony to their willingness to go the extra mile”.
David T Holt - Managing Director - BGB Engineering Ltd
“Cowens Meet Our Needs”
“Nothing seems too much trouble for the team at Cowens. They meet us when we want them to… Even if that’s outside normal office hours. Their Advice is solid and programme design comprehensive. I’d recommend them to anyone”.
Colleen Clark - Director – Nuthall Plant Hire Ltd
“Everything is so Much Easier Now”
“Cowens are just so easy to work with. We can always rely on them to get everything sorted quickly and without fuss. Their thoroughness and attention to detail is noticeable compared to our previous experience. They make dealing with insurance a pleasure”.
Billie Ragosta - Director – Period Property Developments Ltd
“I’m Delighted to Recommend Cowens”
“Over the past 4 years Cowens have managed to broker many of my customers, some of whom I find difficult to please after 12 years of being their Bank Manager and some who were dyed in the wool advocates of their own long-standing brokers.
This has been achieved by a combination of an utterly professional and enthusiastic approach from an efficient team in Mansfield. I am delighted for Cowens to keep talking to my customers and the biggest compliment I can pay is that I am more than happy for them to meet any of my customers unaccompanied by myself, safe in the knowledge they will receive a professional service which reflects well on both Cowens and NatWest.”
Paul Burrows - Relationship Director – NatWest Bank (Long Eaton Business Centre)
